Responsible body
FurryPaws
Last updated: 07.01.2024
This Privacy Policy explains how FurryPaws ('we,' 'us,' or 'our') collects, uses, shares, and protects personal information when you use our website https://www.furrypaws.ch/ (the 'Website'). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
1.1 Personal Information: When you create an account or use our Website, we may collect personal information, such as your name, email address, contact number, and other information you provide voluntarily.
1.2 Usage Information: We may collect information about your use of the Website, including your IP address, browser type, device information, pages visited, and other usage statistics. This information is collected through cookies and similar technologies.
2.1 Providing Services: We use your personal information to facilitate and improve the services we provide, including connecting dog owners with dog sitters, processing bookings, and communicating with you about your account and bookings.
2.2 Communication: We may use your personal information to send you notifications, updates, marketing materials, and other communications related to our services. You can opt-out of receiving promotional communications at any time. The platform maintains phone numbers for WhatsApp usage exclusively for sending notifications to users and for emergency cases. These numbers are securely stored and accessed only as needed to provide essential updates or in urgent situations requiring immediate communication.
2.3 Legal Compliance: We may use your personal information as required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Website, processing payments, or providing other services necessary for the functioning of our business.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets or initial public offering, your personal information may be transferred to the acquiring entity.
4.1 Security Measures: We implement security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5.1 You have the following rights in case the relevant legal requirements are met:
- The right to request information about your personal data stored by us.
- The right to have incorrect or incomplete personal data corrected.
- The right to request the deletion or anonymization of your personal data.
- The right to request the restriction of the processing of your personal data.
- The right to receive certain personal data in a structured, commonly used, and machine-readable format.
- The right to withdraw consent with effect for the future, insofar as processing is based on consent.
5.2 Please note that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so (insofar as we are entitled to invoke this) or need it to assert claims.
5.3 The exercise of such rights generally requires that you clearly prove your identity (e.g. by providing a copy of your ID). To assert your rights, you can contact us at the address given above. Every data subject also has the right to enforce their claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).
6.1 Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
7.1 Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without parental consent, we will take appropriate steps to delete the information.
8.1 FurryPaws reserves the right to modify, amend, or update these terms at any time. Users will be notified of any changes, and continued usage of the platform after such modifications indicates acceptance of the updated terms.
9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@furrypaws.ch.
10.1 FurryPaws functions solely as an online platform facilitating connections between dog owners and dog sitters for booking services. It is important for users to recognize that FurryPaws assumes no responsibility for any sort of liabilities, including but not limited to damages, losses, accidents, or unfortunate occurrences involving any animals or individuals. The platform serves as a medium for interaction, and the ultimate responsibility for any outcomes, including the safety and well-being of animals and individuals, lies solely with the dog owners and dog sitters. By engaging with FurryPaws' services, users acknowledge and accept that the platform's role is strictly limited to facilitating connections, and any consequences arising from such interactions are the sole responsibility of the parties involved.